FAQ's

We’ve got you covered. From the minute you make a booking or an enquiry, we do all the leg work. We will deliver all the guidance you need. Price will include our Adventure Tour and all its activities and adventures. Our brilliant tour guides will be with you every step of the way giving all their local knowledge they have of the area. We provide you with our comfortable Minibus transport  from the start of your tour to your final drop off. Mid-range Hotel accommodation including of a serving of Breakfast. We of course have public liability insurance, as do the activity centers and places of interest we visit.

All prices are inclusive of TAX

What isn’t included?

The price doesn’t include personal insurance, snacks, lunch, beverages, optional adventures and excursions, gratuities and any other items not specifically mentioned as being included.

The region has a temperate maritime climate with typically warm rather than hot summers and cool to cold winters. North Wales rarely experiences very extreme weather meaning North Wales can be visited throughout the year. On average the hottest month is July in summer and the coldest is January in winter. Rainfall on average falls fairly evenly throughout the year, the wettest month is December and the driest is July.

The weather is unpredictable as with the rest of the UK and it is possible to see elements of all four seasons in one day. The region may experience some snowfall in the winter. It is advisable for visitors to check the weather forecast before they arrive in North Wales to get a better idea of the sort of clothing they will need during their trip. Bringing hooded waterproof coats and hats will ensure visitors are prepared for any spells of wind and rain the region may experience.

Average Temperature high: 13.3°C (55.9 °F)
Average Temperature low: 6.9°C (44.4 °F)
Average Monthly Precipitation: 65.68 (mm)

Winter

The days are at their shortest and the temperature at the coolest, the days can be crisp and clear therefore if visitors do not mind the cold, it is possible to enjoy visiting North Wales in winter. There is the possibility of snowfall during this time and it can get cold so visitors are advised to bring warm winter clothing. The area hosts a number of fairs and Christmas markets at this time of year. From December to February the average daytime temperatures are between 8°C and 9°C.

Spring

The climate is milder in spring making it a good time to visit North Wales. There can be some great sunny days mixed with cooler and wet weather. Spring is a good time to visit North Wales if visitors prefer the weather mild to warm and offers an alternative to visiting in peak summer. From March to May the average daytime temperatures are between 9°C and 15°C.

Summer

Most days in summer range from mild to warm with the possibility of some infrequent hotter days, the days are at their longest in the summer. There may be overcast and humid conditions in the summer. The average temperature in July and August is approx 20°C, making for pleasant summer temperatures. The summer is a good time to explore North Wales’s coastline, towns and villages and take in the scenic countryside along the way. From June to August the average daytime temperatures are between 17°C and 20°C.

Autumn

The climate can vary from some pleasantly mild days particularly at the start of September to cooler and colder days in October and November. Autumn is a good time to visit North Wales as it avoids the peak summer tourist season, whilst still having milder temperatures and longer hours of daylight particularly at the start of September. Visitors can see some wonderful autumn colors. From September to November the average daytime temperatures are between 10°C and 17°C.

Suitability of tours are very much dependent on individuals requirements. We have 1 day, 2 day and 5 day tours, and tours which you can either create yourself, or tours that have already been customized that you could join if there are spaces remaining. Your time scale availability in wales will also have a bearing on your choice. However, if I were on my honeymoon I would want to create as many memorable memories as possible.

If you wish to make a booking with us, then we will do all we can to assist you in your travel needs, to and from your visit to wales. If you contact us with proposed dates and travel plans, we will guide you towards suitable flight companies and public transport that we would recommend.

Brief Guide

A minimum 50% deposit is required to secure a booking which will be taken at initial booking process. Once all activities are confirmed by ourselves, we will return an E-mail where you will be asked to pay the remaining 50% of the tour price. If the remaining 50% is not paid within 14 days of your tour start date, your 50% deposit will not be retrievable, and your tour place will be available for use to sell to another customer.

Some of our tours you will be asked to pay 100% of the cost of the tour upfront.

For our full cancellation policy and terms and conditions, please see our Terms and Conditions

If travelling from outside the UK then we would recommend having travel insurance for your own piece of mind. This would help you in case your baggage went missing at the airport, if you lose your wallet and credit cards, or if you incurred an illness or injury and require medical attention, or if you damage some of your electrical equipment. If you’re a UK citizen and passport holder the need for insurance may not be necessary as you will be covered for medical cover by the NHS, however you won’t be covered for loss of equipment or baggage, so travel insurance would be down to your own requirements.

Please use the following website to check all the latest requirements for Visa entry to the UK. Fill in your details at the drop down menu, reason for travel, and the website will tell you what requirements you need, and how to acquire them https://www.gov.uk/check-uk-visa/y

Yes. Our guides have mobile numbers which will be issued to all on arrival, and we have a place of business phone number which is available on our home page. Additionally most people nowadays have their own mobile phones to use and relatives and family are able to contact them directly.

Also the UK has an emergency number to call (999), and also (111) if it’s a medical enquiry that is less urgent than 999.

Electricity in Wales
In Wales the power sockets are of type G. The standard voltage is 230 V and the standard frequency is 50 Hz.

Which power plugs and sockets in Wales?
In Wales the power sockets are of type G.

What voltage and frequency in Wales?
In Wales the standard voltage is 230 V and the frequency is 50 Hz. You can use your electric appliances in Wales, if the standard voltage in your country is in between 220 – 240 V (as is in the UK, Europe, Australia and most of Asia and Africa). Manufacturers take these small deviations into account. If the standard voltage in your country is in the range of 100 V – 127 V (as is in the US, Canada and most South American countries), you need a voltage converter in Wales. You can also consider a combined power plug adapter/voltage converter.
To be sure, check the label on the appliance. Some appliances never need a converter. If the label states ‘INPUT: 100-240V, 50/60 Hz’ the appliance can be used in all countries in the world. This is common for chargers of tablets/laptops, photo cameras, cell phones, toothbrushes, etc.

Our guides are all local to the north wales area. Our guides aim is to leave you with long lasting happy memories of our shared adventure and experiences in our beautiful surrounding of north wales.

We are energetic, articulate and passionate about what we do and delivering an excellent service to our customers. We want to have fun, just as much as you want to have fun, that’s why we do what we do. So expect your visit with us will be lighthearted, and often we may do things with an element of our own twist, and spur of the moment actions are often the norm.

If you are travelling within the UK, you can bring all the luggage you wish. If you are flying into the UK then this would be dependent on your flight operator. We would advise that you read your flight booking terms and conditions. Below is a list of some airline operators regular baggage allowances.

Remember, this information is liable to change so always check on your airline and airport websites before you start packing.

If you are concerned what you can and cannot bring into and exiting the country, please see the link below.

https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/668106/Travelling_to_the_UK-_update.pdf

You are likely to participate in a range of activities. Each may require certain type of clothing. A lot of these will be provided (i.e wetsuit for water activities, or helmets for adrenaline activities, and special suits for flying down ziplines, and harnesses etc.)

In general you will need a range of clothing to suit the activities your going to participate in, the time of year you are visiting us will also have an effect on what you may wish to pack.

In any given scenario, the aim is to stay warm, stay dry, and not overheat.

Footwear is also important. Bring two types of footwear for day activities. One good pair of walking type shoe/boot with good grips. And also a walking type comfortable trainer that you wear regularly that you don’t mind getting wet.

Please see our section “What to Wear”. Here we have detailed information of what to bring to cover all weather types throughout the year, and for certain activities.

Internet access will depend on your smartphone service provider and what monthly plan or package you have. If you are travelling to us from outside the UK be aware you may incur roaming charges on your network. If you are from within the UK you will likely be using your normal data allowance at no extra cost. We will likely be visiting areas on our tours where free WiFi will be available for you to send some selfies back home. Also the accommodation you will be provided (if you choose the mid-range standard) will have a wifi zone.

In general tipping is not expected in Wales. It is very much dependent on the person. If you were a local, tipping would not be the normal practice, only if you feel that you were very pleased with your service at a restaurant, you were well looked after by the hotel staff, you gained a good rapport with the bar man, or the taxi driver kept you in good conversation, then a tip would always be appreciated, however it is never expected. There is no percentage of an overall bill fee expected. Usually some spare change is suitable. Please see the link below for a rough guide.

http://www.whototip.net/tipping-in-united-kingdom

It would be advisable to get some British pounds before you leave from your bank or travel agent. You can also use an ATM at the airport as soon as you arrive. There are many ATM machines all over Wales that will be easily accessible during your stay with us. You may want to check what the transaction fee that your card company will charge. For example, if you are a non UK bank card holder, your bank will make a small charge to you for withdrawing money from a cash machine. This is usually a fee of about 1 UK pound. Some foreign banks may take a percentage of your overall withdrawl which is usually 1%, please see you banks terms and conditions. Also it is advisable to tell your bank of your plans to travel abroad, as they may deem your card to have been stolen if you do not inform them, and they may cancel your card during your travels.

Spending on a holiday or a weekend break is very much dependent on the person. Some people may be on a tight budget, and some may not have a limit they can spend. Some persons may wish to eat out every night, and some not. And some may wish to do some local shopping, and some not. What we do advise is that you have enough money each day in your pocket for our daily lunch stop.

For a general guidance on how to spend and pay for items you purchase, please see the link below

https://www.tripsavvy.com/bringing-spending-money-to-the-uk-1662407

We predominantly stay in Llandudno. LLandudno and the local area has much to offer, as do the other places that we offer for you stay. Mainly in the evenings at the end of your days tour you can return to your hotel to refresh  you may wish take a stroll along the beaches forests and estuary’s, walk round the castle walls, book a nice restaurant meal, take in the local buildings and architecture, socialize at the local bars and nightclubs, walk along the piers, take a ride on the tram or the gondola, go watch the sunset at the top of the orm, do some shopping, or even see what is on at the local theatre.

We can help. If you inform us during your booking, we can contact the hotel in advance and ask them to try to assist with your dietary needs. Also, we will try to have our daily lunch break at somewhere that offers a wide variety of choices.  In the evening if you choose to eat out we can also guide you to local restaurants that may cater for you needs.

We generally stay at mid-range hotel accommodation to keep our customers happy during their visit. If you customize your booking you can choose to upgrade your accommodation as a cost increase, or downgrade if you are looking to keep costs down

Please see below table as a rough guide.

LOW END

  • £55
  • Dorm beds: £15–£30

MIDRANGE

  • £55–120
  • Double room in midrange hotel or B&B: £65–£130

TOP END (more than)

  • £120
  • Four-star hotel room: from £130

We choose to use company vehicles that have a maximum of 16 persons. We do this as we feel that larger and more commercial vehicles with greater numbers take away the intimacy of the group. People are likely to make more friends in smaller group numbers instead of numbers at mass.  An initial booking of 6 persons is first required to make a custom booking live, and any additional numbers added to the 6 persons thereafter can be any amount from a single person booking and upwards.  You can click on our webpage and view the ATS calendar to see the number of places booked/available.